FAQ

Where do you ship from?

We are a company from China, our products are designed by ourselves, and we are committed to providing consumers with high-quality wooden desktop products. The goods you buy are shipped from China, we will provide you with high-quality logistics and intimate packaging, please rest assured.

How do I track my order?

After you purchase our goods, we will send you the tracking website and tracking number of the goods by email, you can also register our website account, and then check the logistics information of the goods you purchased on the personal center page.

What should I do when the product I want is out of stock?

Please take your time and send us an email to inform us of the situation. We will inform you immediately after replenishment.

Our email address: hi@lohacustom.com

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